WO R D L W I D E   S H I P P I N G

Terms of Service

The vendor

EDDE is an independent art studio combining the creative talents and experiences of artists Els Borghart and Declan Kelly. 

Contact address: 53 Fitzwilliam Court – Dyer Street – Drogheda – County Louth - Ireland. 
E-mail: info@eddeart.com

By placing an order, the customer accepts the terms and conditions as specified below.

Prices

The prices on the website are in euro and are exempt from VAT, but exclude shipping costs and other extras. The price applicable is the one valid on the date the order is placed. All prices are per item unless otherwise indicated.

EDDE Art reserves the right to change the prices of products and product information. If shortly after purchase, a product turns out to be discounted, no claim can be made for a refund of the price difference.

EDDE Art cannot be held responsible for price indications that are obviously incorrect i.e. as a result of typing errors.

Product photos are intended to be illustrative. Information about the items is always indicative and colours may vary slightly from the actual colours. The website provides as much information as possible. Should there be any specific questions or queries about a particular product, please do not hesitate to contact us by email.

Shipping costs

Generally, the following rules apply: All shipments are sent by regular mail through An Post, Ireland. Shipping within Ireland costs €5.25. Shipping to Belgium costs €6.50. Shipping within the EU will cost €6.50. Shipment to the rest of the world will cost €8.50. Registered post is also available as a choice at a higher rate. Respectively within Ireland for €8.50, for Belgium, Europe and the rest of the world at a rate of €13.

Packaging

Each print will be wrapped in acid free tissue paper and sent in a nice sturdy postal tube. Included you should find a Certificate of Authenticity, if applicable.

Order

An order is placed through our web shop. On the last page of the shopping cart, the customer will see an overview of the amount payable. After a successful transaction a confirmation email will be sent. The customer will also receive an email confirming that the package has been posted out and will arrive soon.

Payment

All items remain the property of EDDE Art until the payment is completed. The price applicable is the one valid on the date the order is placed. Shipping costs and payment costs are included before confirming the purchase. Secure payment can be made in 2 different ways. EDDE Art works with Stripe and PayPal. This means that payments are handled through gateways to ensure your security. Card details are not stored by us and all card information is handled via SSL encryption (Secure Socket Layer - Protocol). These highly secure payment platforms are integrated into the web shop. Once completed, EDDE Art receives immediate notification of your payment.

Delivery

EDDE Art tries to ensure the fastest possible delivery. Please note that all our prints are made to order, which can take up to 5 days. Once the order is ready, the package is posted out as soon as possible. The delivery times listed below are an estimation and are solely provided as an indication. EDDE Art cannot be held responsible for delays beyond our control.

EDDE Art will deliver to the delivery address as provided by the customer. If the address is found to be incorrect, it is the sole responsibility of the customer and may lead to extra charges.

Delivery times

Orders within the European Union usually arrive within 5 business days after shipment, with destinations outside the EU taking approximately 7 to 15 business days to arrive.

EDDE Art cannot be held liable for any delays incurred by An Post. In compliance with the law on "distance selling" the maximum delivery period is thirty days, unless otherwise agreed. If this delivery period is not feasible, EDDE Art will inform the customer in a timely manner. In that case, the customer has the right to cancel the order at no additional cost. In this event, the exact amount will be refunded within thirty days.

Order online

By placing an order with EDDE Art, the customer agrees with the terms of sales, delivery and payment. If, for whatever reason, a problem arises with the order, the customer will be informed within a week.

All items remain the property of EDDE Art until the payment is completed. The risk for loss or damage, however, is transferred to the customer upon delivery. Any visible damage to the product or other defect upon delivery, must be reported immediately, under penalty of forfeiture of any right.

The Irish law is applicable on all agreements made between EDDE Art and the customer. The Irish courts have exclusive jurisdiction.

Privacy Policy

All private data are used only for processing and delivering the order and will never be made available to third parties.

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